AI Chat

Embed sovereign, agentic AI chat directly into your Intranet, public website, or customer portals. Real-time tool-calling and zero-data-exfil privacy, all grounded in your private knowledge base. No authentication barriers. Instant, context-aware interactions that evolve from simple Q&A to autonomous task execution using New Dialogue agentic workflows.

Powered by frontier proprietary, open-source and open-weight models (Claude, OSS-20B/120B, Mistral Large 3, etc.), advanced GraphRAG + HyDE retrieval and seamless handoff to your purpose-built agents.

Chat Is Dead. Agentic Wins

Passive chatbots are legacy. Enterprises now demand agentic chat surfaces; intent-understanding, planning-capable, tool-equipped interfaces that don't just answer but act. 

For example, escalate tickets, draft responses, query CRMs, generate reports, trigger workflows, all while staying fully sovereign.

Public LLM wrappers leak data, hallucinate on internal facts, and violate residency rules. New Dialogue eliminates these with:

• Hybrid agentic orchestration. Lightweight reasoning for instant latency, deep sovereign backend fallback for complex multi-step plans.
• Real-time enterprise grounding. Pull live context from your private knowledge base and integrations (Teams, Slack, Salesforce) for hyper-accurate interactions; enables agents to act autonomously on connected queries, with full provenance, RBAC enforcement, and seamless escalation to desktop/web flows.
  ‍

Core Capabilities

Internal Intranet Chat. Your Always-On Team mate Embed into SharePoint, Confluence or custom portals:

• Real-time querying of ops docs, policies, contracts, past tickets.
• Complex reasoning: “Compare our Q4 churn vs. last year, and suggest retention plays.”
• Agent handoff: seamless escalation to Sales/HR/Support/Finance agents for execution (e.g., draft proposal, screen resume, flag invoice anomaly).
  ‍

Public Website / Customer-Facing Chat. Your Autonomous Support Front Door No login required. Instant value for visitors, prospects, customers:

• Personalized guidance: grounded in your product specs, FAQs, pricing, compliance docs.
• Proactive escalation: detects high-intent and then hands off to live agent or your Customer Agent with full context.

Enhanced Enterprise Benefits

• Hyper-Efficient Support. 80%+ deflection of routine queries. Agents resolve multi-step issues autonomously.
• Intelligent Content Discovery. Natural-language search across silos returns ranked results and direct doc links, including synthesized insights.
• Accelerated Onboarding & Training. New hires interact with a virtual expert. Prompt-based tours, quizzes, role-play simulations grounded in your materials.
• Strategic Content Intelligence. Ask “what-if” scenarios, spot operational patterns, simulate changes. It's like consulting your entire institutional knowledge base in real time.

Privacy & Sovereignty Built-In

• Full data residency in your tenant (AWS or Azure sovereign regions, air-gapped).
• No vendor training. Differential privacy + TEE-protected inference.
• EU AI Act high-risk compliant templates; audit trails, model cards, attestations.
• Permission-aware responses. Respects RBAC from your identity provider.

Seamless Integration & Deployment

• One-line embed code for websites/Intranets (React widget).
• Native hooks to Teams/Slack/SharePoint/Salesforce/Zapier.
• GitOps/Kubernetes-native backend; auto-scales with traffic.

Who Thrives with New Dialogue Sovereign Chat

• Internal Teams. Knowledge workers, support staff, new hires needing instant, accurate answers without digging.
• Remote & Field Workforces. Technicians, consultants, mobile advisors querying protocols offline-capable.
• Customer-Facing Digital Experiences. E-commerce, SaaS, financial services, healthcare portals delivering instant, trustworthy support.